New IT Certification Programs

SOHO Broadband and HTI+ Program
CISSP (Certified Information Systems Professional) 6.4 CEUs
MCSE (Microsoft Certified Systems Engineer) 18.0 CEUs

Certificate for Telephone Call Center Management

The Telephone Call Center Management Program has been designed to prepare a disabled veteran to function successfully in a business center which relies on professionally trained call center operatives. This innovative program, though initially designed to accommodate disabled veterans, is applicable to all students wishing to enter this professional career field. For more information about this program, click here.

Project Management Certificate Program

The Project Management Certificate Program has been designed to meet an organization’s internal and external challenges of tomorrow and to support the Project Management Institute’s Body of Knowledge (PMIBOK). Students will gain knowledge of the five basic process groups (Initiating, Planning, Executing, Controlling, and Closing). The courses offered cover these groups by addressing in detail the following process areas:

Planning
Integration Management
Scope Management
Time Management
Cost Management
Risk Management
Procurement Management

To earn the certificate, participants must successfully complete all six required courses. For further information, contact Ellen Gray, Center for Business Excellence at (703) 323-4294.

Can’t make the fall classes? Classes will again be offered starting in January. Click here for more information about the course.

Building and Sustaining High Performance Teams

"What is the best team you have ever been on?" "Why was it so good?" "What was done to build it? sustain it?" Good questions.

We have all been on teams - both good ones and poor ones. This hands-on workshop will provide you the knowledge, skills, and confidence to build or improve your team ... and then sustain it as a High Performance Team. For more details on this program, click here.

Sales Training in Association with Sales University®

NOVA CE Annandale, in association with Sales University® is pleased to offer a new unique Sales blended training program beginning in the Fall 2005. This first virtual campus of its kind enables NOVA/Sales University® to offer a selection of sales training classes outside the traditional classroom by using both extensive Internet-based, e-learning supplemented by instructor-led training assets.

Sales University® is the creator of the Sales University® curriculum and SalesUniversity®.com. Focused on the professions of Sales, Marketing, and Customer Service, the Sales University® curriculum has received accreditation from UPSA (the United Professional Sales Association) – an international trade association dedicated to the promotion of professional standards for sales persons within every industry around the globe.

UPSA has created the CRSP (Certified Registered Sales Professional) - a certification promoting moral and ethical business standards for the sales professional. The web site www.upsa-dc.org furnishes more information on UPSA.

Please meet our instructors: David J. Heffernan and Thomas D. Phillips.
For more details on this program, click here.
For more information on Selling With Style: Selling to Each Buyer's Communications Style course, click here.
For more information on The Keys to Greater Sales Performance course, click here.