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NVCC | Annandale | Continuing Education | CED | Business |
The Project Management Certificate Program has been
designed to meet an organization's internal and external challenges of
tomorrow and to support the Project Management Body of Knowledge (PMBOK®).
The courses offered will address in detail the following process areas:
To complete the certificate program, participants must take all required courses. Target Audience:
Why Take This Certification? Benefits Include:
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This program focuses on a structured approach to managing projects, enabling completing on time, within budget, and conforming to customer requirements. These traditional practices are incorporated by project management professionals worldwide for projects of all sizes. With limited budgets and time constraints, businesses find that using proven project management processes is crucial for success. Planning is the key factor to the success of any project. This course reviews the four phases to a project, and includes a checklist of items for preparing templates and explains terminology used in the project management arena. Participants learn how to lead a project using these methods and tools.
QUALITY MANAGEMENT AND ASSURANCE 0.7 CEU Determining the quality characteristics of the product or services to be delivered to the customer is key to successful project management. Quality is not "relative goodness," it is understanding, controlling and delivering what the customer wants within the allocated budget and schedule. This course focuses on the basic principles of quality management, quality assurance and quality control. The course addresses the relationship of these principles to the quality attributes defined in commercial models SEI/CMM, ISO 12207 and ISQ 9000. Topics include: how to identify, collect, documents, measure, report and control quality attributes; how to prepare for and conduct audits, reviews, assessments, verifications and validation; what is contained in a quality plan; and how to execute and report on quality assurance and control activities.
TEAM DYNAMICS: PARTICPATION, FACILITATION AND
MANAGEMENT 1.4 CEU What do corporations, organizations, and small businesses have in common? They are all forms of a team. Whether a larger corporation where multiple teams accomplish multiple tasks or a small organization where the "team: consist of a CEO, an admin, and a client, the "team" makes or breaks the business." In this course participants learn how teams function, including individual and group behaviors, roles, and relationships. Through lecture, discussion and experiential activities, participants become aware of individual responsibilities necessary for teams to function efficiently and effectively. Emphasis is on seven team behaviors that create a Trust-Motivated Environment and how the results can create superior outcomes for the organization, the employees and the client. In addition, participants will explore methods to create effective "distance" teams to meet today's demands of cyber business relationships. At the course conclusion, each participant creates an action plan to improve or enhance the business teams in which they are involved.
RISK AND CHANGE MANAGEMENT 1.4 CEU Change is the only constant we have in today's work environment, but change without management is chaos. Understanding how to manage changes and the risk associated with or without change is an art; and as a project manager you must have the tools necessary to identify, quantify, measure and report on all aspects of a project. This course embraces not only the technical aspects of risk and change, but also the people aspect. Technical topics include risk identification, risk quantification, risk response development and control, configuration management, change control boards, process and metrics, and change verification and validation. Personnel topics include: acknowledging change as part of environment, understanding how people find change stressful, creating regular opportunities to announce changes, understanding the relationship of technical activities to the employee development and promotion as a change strategy, timely updating polices and procedures to reflect change, and ensuring communication throughout the project. Participants also learn how to target communication to employees and customers using the Carlson Learning Company's DiSC behavior indicators.
EFFECTIVE PROCESS DEFINITION AND METRICS 0.7
CEU Today's manager is required to do more with less. This
requires complete visibility into resources utilization. Management by
process provides the professional manger with tools to control the reactive
changes that are inevitable in any undertaking and provides the information
needed to go one step further to measure process execution in terms of
quantifiable terms (metrics) to optimize resources usage. Topics include
how to: identify needed processes, establish a mapping to the enterprise,
define and capture the execution parameters, establish methods for controlling
changes to a baseline process, and effectively implement and track change
as part of a continuous improvement program.
PROJECT MANAGEMENT COMMUNICATION 0.7 CEU Effective projects require planning, delivery of goods or services, and evaluating the results. Gathering and sharing information among project participants is the cornerstone of efficient coordination of any project. This course will focus on communication requirements and strategies for effective project management. Topics will include communications planning, scope statement, resource and contract administration, and performance reporting. Through discussion, case study, and role-playing, participants will review and practice communication skills to enhance overall project management.
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Last revised:
1/12/07
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